We follow the ADDIE model for instructional design. 

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We HEAVILY incorporate the concepts of the Kirkpatrick model for evaluation (beginning with the end in mind). 

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We believe in incorporating hands-on activities wherever possible and creating a highly engaging and interactive learning experience. 

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We believe in creating a COMPLETE learning experience. It is not only about the learning event itself, but also what comes before and after. 

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We believe that success occurs ONLY when behaviors change that meet the learning objectives.